Frequently Asked Questions

Search our FAQs for answers to anything you might ask.

Getting started

All you need is a Personal Computer with a camera and an internet connection. We strongly recommend using Chrome.

At this time, our website does not fully support access to mobile devices. While most of the components of our website will function in a mobile browser, some contents may have some problems. Thus, it is best to access our website using a Personal Computer.

A camera is necessary to use StudyGang.

Yes. Working with video on is mandatory.

Yes. We recommended using the chat option to declare your targets and update group about your progress.

How it works?

A StudyGang session is 1 hour long.

Accountability is enforced by StudyGang and its community members. If you're late or don't show, StudyGang can detect it and your attendance score will be reduced, and your account can also be frozen. If your partner goofs off during the session, you can report it using the reporting user button on your dashboard.

Troubleshooting

First make sure you have a supported browser. You will also need to allow your browser permission to access your camera and microphone. If you are still having trouble, try closing and re-joining the session. If the problem still persists please feel free to contact us.